Money return – Exercise of right
After receiving the product, you can exercise the right of withdrawal within 7 calendar days from the date of receipt, and request a refund, as long as you contact us either by phone or by e-mail.
1. How do I get my money back?
Once we receive the returned product in our warehouses and we find that it is in its original condition (it is not worn, it does not have internal and external damage, and it is accompanied by its original packaging) and it is accompanied by all its documents (receipt / invoice) inside For 10 calendar days, we refund the full amount you paid, as stated on the purchase receipt. In case you have paid with Cash, please indicate to us a bank account to be credited with the corresponding amount.
2. Who are the return extensions?
In the case of a refund (Exercise of the Right of Withdrawal Law 2251/1994 Article 3 Part 1) the refund costs are borne by the consumer. In case you do not use your own transport company and you wish to use the ELTA courier, with which we cooperate, and at our own expense (Recipient), then from the amount of money to be returned, you will be deducted the return costs of the product. The cost of returning the product with ELTA courier is 5 €. In orders that have been charged with cash on delivery costs of € 2, the amount of cash on delivery is not refundable.
We would also like to draw your attention to the fact that for reasons of organization of the Department of Returns, if you do not contact one of the above ways, then there is a high probability that your product will never reach our warehouses.
Achilles 111, P. Faliro 17563
Monday to Friday
10:00 am – 6:00 pm